SMS Terms of Service

1. Program Description

JointClinic Journey, a DBA of Worthy Drive Auto LLC, operates two separate SMS programs. The account notification program sends messages about the status of your inquiry and about new joint mobility and physical recovery study opportunities that match the interests you described. The marketing program sends occasional updates about new resources, guides, and study categories added to the website.

You choose each program separately. JointClinic Journey is an independent opportunity resource and is not a research organization or a healthcare provider.

2. How to Opt In

You opt in by checking the relevant consent box on our contact form and submitting your phone number. Both boxes are unchecked by default and are never pre selected. Providing a phone number and giving SMS consent are optional, and are never a condition of using this website, reading our guides, or receiving a coordination introduction.

3. Your First Message

After you opt in, your first message will identify JointClinic Journey, describe what the program sends, state the message frequency, note that message and data rates may apply, confirm you can reply STOP to cancel, and confirm that JointClinic Journey is not a research organization or medical provider.

4. Message Frequency

Account notification messages are sent as events occur, typically up to 4 messages per month. Marketing messages are sent up to 4 messages per month. Frequency may vary.

5. Cost

Message and data rates may apply. We do not charge for these messages, but your mobile carrier may. Carriers are not liable for delayed or undelivered messages.

6. How to Opt Out

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message to stop receiving it. You will get a single confirmation message and then no further messages. Opt out requests are processed immediately and recorded on a server side opt out list. If you opted into both programs, reply STOP to stop all of them, or contact us to change just one.

You may also opt out by emailing support@jointclinicjourney.com or calling +1 (307) 812-7161.

7. Help

Reply HELP to any message for support, or contact us at support@jointclinicjourney.com or +1 (307) 812-7161.

8. Supported Carriers

The program is supported on major United States carriers, including AT&T, Verizon Wireless, T-Mobile, US Cellular, and many regional carriers. Carriers are not liable for delayed or undelivered messages.

9. Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent are never shared with any third party. Your information is handled as described in our Privacy Policy.

10. Eligibility

You must be at least 18 years old and the account holder or authorized user of the mobile number you submit.